Terms & Conditions

WE RESERVE THE RIGHT TO AMEND THESE TERMS AND CONDITIONS AT ANY TIME.
All amendments to these terms and conditions will be posted on-line. You may terminate this Agreement by written notice to us (by post or by email at info@blueribboncoffeeshops.co.za) if you do not wish to be bound by such new terms and conditions. However, continued use of the Service or the Website or a blueribboncoffeeshops voucher/coupon will be deemed to constitute acceptance of the new terms and conditions.

YOUR STATUTORY RIGHTS
As a consumer, nothing in this Agreement affects your non-excludable statutory rights.

INTRODUCTION
You are reading a legal document which is the agreement between:

You, the Customer (whom we refer to as “you”, “your” or the “Customer” in this document)

GENERAL AND ACCEPTABLE USE OF EDITING YOUR ACCOUNT AND WEBSITE CONTENT
You are expected to use the website and access to the website content and services with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. We expect you to have a basic knowledge of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are to be avoided. Common sense is the best guide as to what is considered acceptable use of your website content.

TRAINING OF EDITING WEBSITE CONTENT AND USE OF ACCOUNT
We offer assistance and training to edit and maintain your website content. We also provide services to do it for you. We offer a free training session after handing over your account via skype. Any training done after the first session of handing over your account will be charged accordingly.

SUPPORT
We offer full support on every aspect of using our website, content, extra and free services.

COPYRIGHT
When providing copy text, images or any other data to Blueribboncoffeeshops for inclusion in the client’s print design, website, illustration, animation or any other media, the customer declares that it holds the appropriate copyright permissions. The ownership of these materials will remain with the client, or rightful copyright holder. The client agrees to fully indemnify Blueribboncoffeeshops where images, copy or any other media is supplied and is later found to breach copyright law.

BLUERIBBONCOFFEESHOPS SERVICES MAY BE USED ONLY FOR LAWFUL PURPOSES.
Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization. Posting of defamatory, scandalous, violent or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

PAYMENT OF WEBSITE MEMBERSHIP
Monthly payments should be made on time or the information posted on the website will be removed untill payment. There will be a penalty fee for late payments or bridge of contract. No money will be paid back to the customer after signing up for the account.

CANCELLATION OF WEBSITE MEMBERSHIP
Cancellation of your blueribboncoffeeshops account should be made a month in advance. The last payment will go through a month from the date of notification of cancellation.

VOUCHERS/COUPONS
We also offer vouchers and coupons for prizes and promotions of coffee shops. The vouchers will only be valid for a certain period of time and may not be used after the date on the item.

FORBIDDEN USES:
The following uses of the Service (and Website) and vouchers/coupons are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

1. resale of the Service (or Website) or any Bluribboncoffeeshop voucher/coupon;

2. furnishing false data including false names, addresses and contact details and fraudulent use of credit/debit card numbers;

3 attempting to circumvent our security or network including accessing data not intended for you, logging into a server or account you are not expressly authorized to access, or probing the security of other networks (such as running a port scan);

4 accessing the Service (or Website) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure;

5 executing any form of network monitoring which will intercept data not intended for you;
6 sending unsolicited mail messages, including the sending of “junk mail” or other advertising material to individuals who did not specifically request such material. You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving email of this nature, you may not send that person any further email;

7 creating or forwarding “chain letters” or other “pyramid schemes” of any type, whether or not the recipient wishes to receive such mailings;

8 sending malicious email, including flooding a user or site with very large or numerous emails;


9. using the Service or Website (or any relevant functionality of either of them) in breach of this Agreement;

10. unauthorized use, or forging, of mail header information;

11. engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Website and Service.

BLUERIBBONCOFFEE SHOPS HAS A IN HOUSE GRAPHIC DESIGN, WEBSITE DESIGN AND PACKAGING DESIGN SERVICE

WEBSITE ARCHITECTURE AND DESIGN
Blueribboncoffeeshopss use a DotNetNuke platform. All information specified in original specs will be explained in full to client. Any information not understood by client after the Blueribboncoffeeshops website has been created will be charged extra if alterations are requested afterwards.

WEBSITE ALTERATIONS
The client agrees that any alterations to Blueribboncoffeeshops account content, artwork or architecture that are in addition to the original quote will incur an additional charge at the discretion of Blueribboncoffeeshopss.

LIABILITY OF WEBSITE CONTENT
You will be liable for any damage done on the server while editing,uploading of content and images of the site after handing over your account and content. You will be liable for any payments that needs to be made to the hosting company to correct any server damage.

ARTWORK CREATED FOR YOUR SITE OR FOR PRINTING PURPOSES
All work is to be paid in full upon collection of goods or artwork emailed.

PHOTOGRAPHY
Blueribboncoffeeshops will take photos of the coffee shop if the owner have no photos of their own for us to place on the website. The owner can also ask for the services of a professional photographer that can be sourced. We will also source 3 different quotes for the photographer of choice.

QUOTES
Blueribboncoffeeshops will provide the Blueribboncoffeeshops customer with a written quotation. A copy of the written quotation is to be signed and dated by the Blueribboncoffeeshops customer to indicate acceptance of the terms and conditions and should be returned to Blueribboncoffeeshopss. Alternatively, the client may email confirmation of acceptance of quotation and terms and conditions to Blueribboncoffeeshops. Acceptance of the quotation legally binds the client to an agreement with Blueribboncoffeeshops to undergo work outlined in the quotation. Note: no work will begin until the quotation and terms and conditions have been formally accepted. Any work done and not used will also legally bind you to pay the full amount charged for artwork or project.

CHARGES
Charges for design, print or website based services will be set out in the quotation that is provided to the client. Quotations are valid for 30 days.

PROOF READING
It is the clients responsibility to proof read all artwork prior to going to print or uploading of website content. Blueribboncoffeeshops cannot be held responsible for any errors in artwork or content once the artwork and content are signed off. Blueribboncoffeeshops can also outsource the content to a qualified proof reader on request. These fees will be extra.

COPYWRITER
If the client do not have their own written copy for any project. They can request for copy to be written by Blueribboncoffeeshops. Blueribboncoffeeshops outsources all copy that need to be written to a qualified copywriter. These fees will be charged separate and on request.

SIGNING OFF

When final print artwork is approved the client is required to sign each sample of artwork to agree that it is ready to be printed. This signature implies that the client is happy with the artwork and consents to it being printed.

OWNERSHIP OF EDITABLE ARTWORK
All editable artwork created by Blueribboncoffeeshopss will be the property of Blueribboncoffeeshopss until an artwork release fee has been paid in full. Any artwork or editable artwork provided by the client will remain theirs. Request a quote before or after final artwork for open files.

COLOUR
Slight variations in colour is inherent with the RGB digital process and CMYK print process. Blueribboncoffeeshops cannot be held responsible for minor colour discrepancies.

PRINTING
Blueribboncoffeeshopss use various companies for printing. Blueribboncoffeeshopss can provide various quotes on request. It will be the client’s responsibility to check printing proofs, to make sure the colour, copy and artwork are correct. Blueribboncoffeeshopss do not take any liability when the artwork have been signed off with Blueribboncoffeeshopss or any printer used.

ALTERATIONS
The client agrees that any alterations to artwork that are in addition to the original quote will incur an additional charge at the discretion of Blueribboncoffeeshops.

SHOWCASE

By agreeing to our terms and conditions, the client is also allowing Blueribboncoffeeshopss to showcase the work Blueribboncoffeeshopss have done for you. If you do not want the work Blueribboncoffeeshops have done for you to appear on our website or in promotional print material, please let Blueribboncoffeeshops know as soon as possible.

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